FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by State of Connecticut.

What are your age requirements?
You have to be at least 25 years of age.

Service

Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers within the local area.

Do you deliver and pick up the vehicle?
No, we don't provide these services.

Do you pick up at the airports?
No, we don't pick up from the airport & deliver to the airport.

Do you deliver at the hotels?
We will pick you up and bring you to our office.

Method of payment

What forms of payment do you accept?
We require a credit card or VISA/MASTERCARD.

We do NOT accept Prepaid Debit cards.

If you have a debit card it must be one that was issued by a local bank. We do not accept cash deposits, money orders or checks.

Can I use another persons credit card for renting a vehicle?
All info (driver's license, credit card and insurance must be in the renter/driver's name.

Reservation Deposits

Do you guarantee your reservations?
We only take guaranteed reservations. We never overbook. In return for this guarantee we ask for a non-refundable deposit of $100.00 on your credit card or Visa/MC. The deposit is applied to the cost of your rental bill. However, should you cancel at anytime, you lose your deposit. We advise our customers to only make a reservation if they are sure of their travel plans. A representative from our office will call you after you submit your online reservation to discuss this further.

How much is the deposit?
The deposits is based on the type of vehicle, usually from $250.00 to $500.00.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, vans and SUVs

Do you have automatic or stick shift cars?
We have automatic cars only.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
No, cars can be rented for 1 day minimum

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories is GPS systems.

Additional charges

Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Out-of-state

Can I drive out-of-state?
Vehicles may be taken out of the state of Ct., but travel is limited to the Eastern U.S.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you offer coupons?
Yes we do, you can print it out from the web site when available.

Returning vehicles

Can I drop off the vehicle after hours?
Vehicles may be dropped off after hours. Details will be provided by our counter representative at the time of pick up.